We set up workshops to determine the questions for the virtual assistant to answer.
MindBehind Studio team developed dialog flows.
We carried out data training and tests.
Avis Digital Assistant went live on avis.com.tr in November 2017.
Thanks to MindBehind, Avis’s AI based digital assistant can complete 70% of its conversations on its own, without falling back on live agents. This increases our confidence in AI powered customer communications.
Offer your customers a seamless experience with our intuitive drag-and-drop interface. Explore our customizable templates to quickly build your own virtual assistant without any coding background.
Allow your users to engage with your brand through their favorite communication platforms. Provide your customers with the flexibility of switching between channels and achieve a faster resolution time.
Exceed customer expectations with consistent support services around the clock to achieve brand trust and customer loyalty. Convert your customers into repeat buyers and improve brand advocacy.
Track and store customer interactions to develop a targeted engagement that resonates with your customers. Offer tailored responses to contextualize and personalize customer journeys.
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