Welcome to MindBehind Blog!

MindBehind blog is where we share insights, tips and lessons learned about conversational AI, conversational commerce, business messaging, and customer experience.

What Is Messenger API for Instagram?

Jul 28, 2021 12:07:40 PM / by MindBehind Team posted in Chatbot & Digital Assistant, Messenger API for Instagram

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What do we usually use Instagram for? First answers that come to mind are probably to share some cool pictures, see what friends are up to or to look at the latest posts from your favorite influencer. However, if you are a business owner, you should also know that people nowadays use Instagram to follow their favorite brands and to check what’s new, since apart from being a social hub, Instagram is now a place where people come to find out about and connect with new brands.

 

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All You Need to Know About WhatsApp Business

Jul 5, 2021 4:06:21 PM / by MindBehind Team posted in WhatsApp Business, WhatsApp Business API

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WhatsApp provides companies additional features and allows them to create corporate accounts with the WhatsApp Business for small businesses and WhatsApp Business API for enterprises. Now business owners can control both their personal WhatsApp accounts and their company accounts, giving their customers a premium experience. Currently, WhatsApp for enterprises is available for free on iOS and Android devices.
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Use WhatsApp for Marketing and Sales!

Jun 10, 2021 6:45:17 PM / by MindBehind Team posted in WhatsApp Business, WhatsApp Business API

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Do you know which messenger app is the most popular today? As of 2021, over 2 million people use WhatsApp monthly and there are 1 billion daily users from 180 countries. Furthermore, WhatsApp is available in more than 40 languages for iPhone users and more than 60 languages for Android users. With that being the case, can you think of a better application to reach out to customers all around the world? Today, we will explore how to use digital solutions such as WhatsApp Business API to boost your sales, and improve your marketing strategies.

 

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What is WhatsApp Business API, Why Do You Need It?

May 27, 2021 11:53:37 AM / by Mind Behind Team posted in Chatbot & Digital Assistant, WhatsApp, WhatsApp Business, WhatsApp Business API

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 WhatsApp is no longer just a messaging app. It has presented the WhatsApp Business model for companies / businesses to support their customers and use the platforms as a sales channel. WhatsApp Business model has two different modes.

The first one is WhatsApp Business, which has many features such as creating a catalogue and sending automatic responses. The second one is WhatsApp Business API, which is one of the optimal solutions for companies that want to use WhatsApp for business purposes and benefit from corporate and professional customer relations services. Whether you already own a big business or are just getting started, you can always utilize WhatsApp for enterprise solutions, taking load off of your shoulders in running your company.

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Why your company needs to be on WhatsApp?

May 3, 2021 4:45:49 PM / by Mind Behind Team posted in Chatbot & Digital Assistant, WhatsApp, WhatsApp Business

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If you are a business owner, you have probably heard of WhatsApp Business. But, have you ever gone into details about how WhatsApp can be used to grow your business, improve the customer experience via an integrated chatbot and increase your employees’ productivity? Let’s discover how these are possible, plus how the cooperation of WhatsApp Business API and MindBehind can elevate your business!

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What is a Chatbot?

Mar 1, 2021 12:03:54 PM / by Mind Behind Team posted in Chatbot & Digital Assistant

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To put it simply, a chatbot is software created to communicate with people like it is one of “us.” Despite the fact that this technology offers much more than that, in the business world, currently, we use chatbots to automate the communication between businesses and customers. At MindBehind, we enable you to quickly build your own chatbot, which can create human-like conversations on its own.

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Personality is Important - Give Your Assistant a Character

Jan 26, 2021 1:26:39 PM / by MindBehind Team

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We all feel a little bit of distance and offishness when it comes to closer encounter with Terminator or Ava from Ex Machina. We feel sorry for Theodore, being misled by his  artificially intelligent virtual assistant, Samantha, from Oscar winning film 'Her'. Even though today’s consumers are already well-acquainted with digital assistants like Siri, Alexa or Google Assistant, we still need to feel a human factor. And that is personality.

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Chatbot Trends in 2021

Jan 21, 2021 1:38:43 PM / by MindBehind Team

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Chatbot has become an increasingly common concept in today's world and the chatbot industry continues to expand day by day.  Virtual assistants are increasing because of deep neural networks, machine learning, and other improvements in AI technologies. Of course, with the spread of chatbots, new trends have started to emerge. 

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Successful Christmas Chatbot Campaigns

Dec 3, 2020 11:18:08 AM / by MindBehind Team

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December has just started and Christmas is just around the corner! This a great opportunity to show off a little bit and beat competition to the punch with your innovative marketing solutions. Check out our Christmas chatbot campaign ideas and find one for yourself!  

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How e-commerce chatbot helps you maximize your Black Friday sales

Nov 24, 2020 12:50:39 PM / by MindBehind Team posted in Chatbot & Digital Assistant

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Black Friday is an enormous chance for e-commerce enthusiasts, but with so many companies offering Black Friday discounts, it may be difficult to stay competitive.

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