Nowadays, COVID-19, Corona Virus, is the main struggle of the World. This virus has begun to spread from Wuhan, China and still spread quickly toward the other places in the World. Now, outside of China it spreads rapidly to Asia, Europe and America. It has spread at least 100 countries and everyday more people get infected and 3.4% of them die. Many company around the World try to find a solution for this virus and help people. Chatbots are decided to be used for this purpose. Because it is a complicated situation and human life is in danger, companies and scientists appeal to help of chatbots.
In our modern era, traveling has increased massively which led to the growth of tourism and hospitality industries. Research has shown that the younger generations, also known as millennials, have travelled more than any generation known so far, even more than the Baby Boomers generation. The reasons may be connected to the great advancements in technology and transportation which has brought the world much closer than it has ever been previously.
Google Home, which was first released in the United States in 2016, basically works as a smart assistant. Smart devices and applications can easily be controlled with voice commands thanks to the Wi-Fi speaker that step forward with its sleek and simple design. The powerful microphone on the device can hear your voice from a broad distance. So all you have to do is give a command or ask your question after saying "Ok Google".
Conversation design can be defined as a design language that takes natural conversation between two people as a model. The more similar the interface is to a conversation between two humans, the easier it is for humans to learn how to use it. In conversation design user audio interface design, interaction design, visual design, motion design, audio design and user experience copywriting disciplines are combined.
Chatbots are among the latest trends in e-commerce. Today, everyone is talking about them, and every business is wondering how to use these tools. However, the answers to the following questions are not clear yet:
Conversation design is heavily owned by the sector, even though it is a new line of business. Chatbots that help brands reduce customer service costs, come to life in the hands of artificial intelligence conversation designers.
We almost hear you say, "Who are these artificial intelligence conversation designers?"
