Welcome to MindBehind Blog!

MindBehind blog is where we share insights, tips and lessons learned about conversational AI, conversational commerce, business messaging, and customer experience.

Mind Behind Team

Recent Posts

What is WhatsApp Business API, Why Do You Need It?

May 27, 2021 11:53:37 AM / by Mind Behind Team posted in Chatbot & Digital Assistant, WhatsApp, WhatsApp Business, WhatsApp Business API


 WhatsApp is no longer just a messaging app. It has presented the WhatsApp Business model for companies / businesses to support their customers and use the platforms as a sales channel. WhatsApp Business model has two different modes.

The first one is WhatsApp Business, which has many features such as creating a catalogue and sending automatic responses. The second one is WhatsApp Business API, which is one of the optimal solutions for companies that want to use WhatsApp for business purposes and benefit from corporate and professional customer relations services. Whether you already own a big business or are just getting started, you can always utilize WhatsApp for enterprise solutions, taking load off of your shoulders in running your company.

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Why your company needs to be on WhatsApp?

May 3, 2021 4:45:49 PM / by Mind Behind Team posted in Chatbot & Digital Assistant, WhatsApp, WhatsApp Business


If you are a business owner, you have probably heard of WhatsApp Business. But, have you ever gone into details about how WhatsApp can be used to grow your business, improve the customer experience via an integrated chatbot and increase your employees’ productivity? Let’s discover how these are possible, plus how the cooperation of WhatsApp Business API and MindBehind can elevate your business!

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What is a Chatbot?

Mar 1, 2021 12:03:54 PM / by Mind Behind Team posted in Chatbot & Digital Assistant


To put it simply, a chatbot is software created to communicate with people like it is one of “us.” Despite the fact that this technology offers much more than that, in the business world, currently, we use chatbots to automate the communication between businesses and customers. At MindBehind, we enable you to quickly build your own chatbot, which can create human-like conversations on its own.

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