Welcome to MindBehind Blog!

MindBehind blog is where we share insights, tips and lessons learned about conversational AI, conversational commerce, business messaging, and customer experience.

MindBehind Team


Recent Posts

Use WhatsApp for Marketing and Sales!

Jun 10, 2021 6:45:17 PM / by MindBehind Team posted in WhatsApp Business, WhatsApp Business API

0 Comments

Do you know which messenger app is the most popular today? As of 2021, over 2 million people use WhatsApp monthly and there are 1 billion daily users from 180 countries. Furthermore, WhatsApp is available in more than 40 languages for iPhone users and more than 60 languages for Android users. With that being the case, can you think of a better application to reach out to customers all around the world? Today, we will explore how to use digital solutions such as WhatsApp Business API to boost your sales, and improve your marketing strategies.

 

Read More

Personality is Important - Give Your Assistant a Character

Jan 26, 2021 1:26:39 PM / by MindBehind Team

0 Comments

We all feel a little bit of distance and offishness when it comes to closer encounter with Terminator or Ava from Ex Machina. We feel sorry for Theodore, being misled by his  artificially intelligent virtual assistant, Samantha, from Oscar winning film 'Her'. Even though today’s consumers are already well-acquainted with digital assistants like Siri, Alexa or Google Assistant, we still need to feel a human factor. And that is personality.

Read More

Chatbot Trends in 2021

Jan 21, 2021 1:38:43 PM / by MindBehind Team

0 Comments

Chatbot has become an increasingly common concept in today's world and the chatbot industry continues to expand day by day.  Virtual assistants are increasing because of deep neural networks, machine learning, and other improvements in AI technologies. Of course, with the spread of chatbots, new trends have started to emerge. 

Read More

Successful Christmas Chatbot Campaigns

Dec 3, 2020 11:18:08 AM / by MindBehind Team

0 Comments

December has just started and Christmas is just around the corner! This a great opportunity to show off a little bit and beat competition to the punch with your innovative marketing solutions. Check out our Christmas chatbot campaign ideas and find one for yourself!  

Read More

How e-commerce chatbot helps you maximize your Black Friday sales

Nov 24, 2020 12:50:39 PM / by MindBehind Team posted in Chatbot & Digital Assistant

0 Comments

Black Friday is an enormous chance for e-commerce enthusiasts, but with so many companies offering Black Friday discounts, it may be difficult to stay competitive.

Read More

Multilingual assistant in one widget

Nov 11, 2020 10:27:22 AM / by MindBehind Team posted in Conversational Design, Chatbot & Digital Assistant

0 Comments

The role of chatbots is going to be bigger and better. With the emerging chatbots trends and market outlook, it is crucial for businesses to adopt innovative ways to deliver continuous customer engagement. 

Read More

Future of chatbots in statistics

Oct 21, 2020 1:08:56 PM / by MindBehind Team

0 Comments

The advancement of AI has provided humanity with a pile of useful tools and resources. Chatbot growth has been distinguished across a number of industries, to the point where 1.4 billion people now use them on a fairly regular basis. So, right now we might have a new question related to the field:

Read More

Skyrocket Your Sales with MindBehind

Oct 9, 2020 12:50:56 PM / by MindBehind Team

0 Comments

Are you constantly missing your leads? Your customer base reached a plateau and you feel palpable stagnation?

The use of such tools like AI based chatbot for marketing and support is pretty much the norm for any online businesses operating today. So if you have not met digital assistants yet it may be time to get a little help from them. Check how you can convert your website visitors into actually customers!

Read More

Expanded Chatbot Guidebook

Sep 30, 2020 1:19:54 PM / by MindBehind Team

0 Comments

WHAT IS CHATBOT?

This term consists of “chat” which means conversation and “bot” which means robot so the word in overall means “a robot for conversation”. Chatbots are artificial intelligence (AI) software’s designed to imitate oral or written.

Read More

5 Artificial Intelligence Trends In 2019

Sep 28, 2020 12:49:39 PM / by MindBehind Team

0 Comments

Artificial intelligence phenomen on has recently been a popular topic and this topic has an important role to shape the future. Since important technology producing companies around the world are aware of this fact, artificial intelligence is one of the most important agenda.

Read More