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MindBehind blog is where we share insights, tips and lessons learned about conversational AI, conversational commerce, business messaging, and customer experience.

Use WhatsApp for Marketing and Sales!

Jun 10, 2021 6:45:17 PM / by MindBehind Team posted in WhatsApp Business, WhatsApp Business API

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Do you know which messenger app is the most popular today? As of 2021, over 2 million people use WhatsApp monthly and there are 1 billion daily users from 180 countries. Furthermore, WhatsApp is available in more than 40 languages for iPhone users and more than 60 languages for Android users. With that being the case, can you think of a better application to reach out to customers all around the world? Today, we will explore how to use digital solutions such as WhatsApp Business API to boost your sales, and improve your marketing strategies.

 

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What is WhatsApp Business API, Why Do You Need It?

May 27, 2021 11:53:37 AM / by Mind Behind Team posted in Chatbot & Digital Assistant, WhatsApp, WhatsApp Business, WhatsApp Business API

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 WhatsApp is no longer just a messaging app. It has presented the WhatsApp Business model for companies / businesses to support their customers and use the platforms as a sales channel. WhatsApp Business model has two different modes.

The first one is WhatsApp Business, which has many features such as creating a catalogue and sending automatic responses. The second one is WhatsApp Business API, which is one of the optimal solutions for companies that want to use WhatsApp for business purposes and benefit from corporate and professional customer relations services. Whether you already own a big business or are just getting started, you can always utilize WhatsApp for enterprise solutions, taking load off of your shoulders in running your company.

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