MindBehind Live provides a platform for you to communicate directly with your customers on Facebook, Instagram, Twitter, Messenger, and Whatsapp.
read and analyze the conversations your customers have through the MindBehind Live interface. understand their complex needs and preferences through MindBehind conversation metrics and provide your customers with a personalized, solution-oriented experience.
integrate MindBehind chatbots into your CRM system. automate the most common questions to save time. assign conversations according to the speacialization of your representative. when a team member needs help, MindBehind Live directs the conversation on to another representative with a note your customers can't see.
learn and adapt to the different demands of your customers, direct your representatives accordingly. review comprehensive reports about the conversational behavior of your customers on MindBehind Live.